Part 3 of this Customer Advocacy Strategy Series. Today we focus on the sheer value of knowledge creation and how to embrace it from both customers and employees to influence Advocacy.
Read moreCustomer Advocacy - Why and How it's so IMPORTANT (Part I)
Learn this now and be AHEAD of the game. An Bite-Size ABC Guide to Customer Advocates. Case Examples from EAT24.
Read moreCustomer Commitment: Are you holding your customers hostage?
Would it surprise you to know that customers don't always stick with you for the right reasons? However, its your duty to turn those reasons around. Read more to find out how.
Read moreComical Complaints: #2 Verizon + Math = Fail
Do you think there's a difference between 0.002 cents and 0.002 dollars. Because Verizon doesn't.
Read moreSpecial Interview with EAT24 - The Customer Happiness Champions
How do companies create an unbreakable tie with their customers? BritWit asks EAT24, the USA's tastiest food delivery provider in a special feature interview. Hungry for a little learning? Well, tuck in to this.
Read moreComical Complaints: #1 The Pizza With No Topping
BritWit's compilation of the funniest Customer Service Complaints out there. Its time to take your laughter medicine.
Read moreThe most FRUSTRATING Customer Service call you've EVER heard.
If you are able to get all the way through this soundbite of what is quite possibly the WORST recorded customer service call, EVER, then frankly, you deserve a medal.
Read more3 Common (& Avoidable) Customer Service Pitfalls That Destroy Your Customer Relationships
Customer Service teams are a VITAL component of all companies. If you are doing any of these THREE things, stop NOW as you are more than likely losing your customers.
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