Strategic Customer Advocacy - Why and How It's So IMPORTANT (Part III)

Part 3 of this Customer Advocacy Strategy Series. Today we focus on the sheer value of knowledge creation and how to embrace it from both customers and employees to influence Advocacy.

Read more

3 Common (& Avoidable) Customer Service Pitfalls That Destroy Your Customer Relationships

Customer Service teams are a VITAL component of all companies. If you are doing any of these THREE things, stop NOW as you are more than likely losing your customers. 

Read more